What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Philadelphia home and you have no idea what to expect. It’s daunting enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do could add another level of anxiety. No worries! Stallion Heating Plumbing Air Conditioning is here to update you on the general air conditioning repair process so you can be ready when an expert air conditioning service technician needs to visit your home.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to inspect it to verify that it’s not simply a thermostat settings issue. The technician will confirm the thermostat is set to cool and then decrease the temperature to see if that will activate the air conditioner. A faulty or wrongly connected wire could be all that’s keeping you from a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask you to see the air conditioner. Like a doctor, the service tech will begin their trial and error discovery process. There are multiple variables that could be the cause for an AC that isn’t running properly, and it’s up the service tech to check all the possible reasons starting from the most usual issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will most likely check the air filter to verify it’s not obstructed or in need of replacing. They will examine the AC refrigerant levels, verify the air condenser fan is turning properly, make sure that the size of your A/C system is appropriate for the size of your residence, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has discovered the problem, he should explain all your choices to you. The discussion will typically start with the repairman explaining what the trouble is, what part (if any) died, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your choices, which will entail changing out the part and correcting the problem, but might also include upgrading parts of the A/C, the air conditioner itself, or your whole heating and AC system. In some cases, it may make more sense to buy an entire new heating and cooling system, especially if the air conditioner is past its prime, or prone to breaking down again and end up with you spending more on AC repairs in the long run. The repairman will go over how much time, effort, and cost it will take to resolve the problem.

The repairman might now explain what could have prevented the issue or part failure and how to avoid a future issue. This generally includes being proactive with annual maintenance, which not only helps avoid an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer a yearly maintenance plan so you don’t have to think about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will go over the process for repairing the failed part or correcting the issue. If you determine that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts needed and schedule your follow-up appointment to repair your AC. Or, if the part required is already obtainable on their truck, they will go ahead and start the air conditioning repair work with your approval.

Keep in mind that throughout Philadelphia your HVAC equipment is in good hands with Stallion Heating Plumbing Air Conditioning. Our service techs are ACE-certified and have been through extensive background checks so you can feel comfortable with the people we send into your home. If you ever have any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call day or night at 215-278-9690 and we’ll be happy to discuss the process.

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